FPP - FFT Point Program
Thank you for using the FOOD FOR THOUGHT online shop.
In the June 2022 Instagram Stories survey, about 85% of people requested the introduction of a point system.
What is "FFT Point Program"?
[Applicable conditions] Must be registered in the "customer account" of this online shop
If you meet the above conditions, you will automatically receive points when you shop in our online shop.
As a "basic point", 1 point (point return rate 0.8%) for every 125 yen of tax-excluded shopping price.
In addition, "bonus points" are added according to the "membership rank" that increases according to the cumulative shopping amount.
"Member rank" is divided into the following 6 according to the shopping results.
“DIAMOND” Total order amount 1,000,000 yen or more / Bonus point addition rate 1.2%
“PLATINUM” Total order amount 350,000 yen or more / Bonus point addition rate 1%
“GOLD” Total order amount 150,000 yen or more / Bonus point addition rate 0.7%
“SILVER” Total order amount 100,000 yen or more / Bonus point addition rate 0.4%
“BRONZE” Total order amount 50,000 yen or more / Bonus point addition rate 0.2%
“Normal member” total order amount 49,999 yen or less / bonus point addition rate 0%
Q: Can points and discounts such as other campaigns be used at the same time?
A: Cannot be combined with other campaigns at the same time. If you try to use them together, "only whichever discount rate is higher" will be automatically applied preferentially. We may receive inquiries from customers asking, "How can points not be reflected?"
Q: Do points have an expiration date?
A: There is no expiration date for points as of 2022, but there is a possibility that an expiration date will be set in the future.
Q: When will the FFT Point Program start? Will the shopping results before the start be reflected?
A: Operation started from 2022/6/15. All previous customers' shopping records are retroactively calculated, and corresponding customers are automatically assigned membership ranks.
How to check points
Points can be checked at any time on the points panel that opens when you click the "current points" button that always appears at the bottom right of the screen while you are logged in, and can be used at any time as a substitute for cash.
Please note that the "current points" button will not appear unless you are logged in.
1. Points will be awarded 10 days after the product is shipped.
2. When returning/refunding, the points once granted will be deducted after processing.
3. If you try to use points and other discounts at the same time, only the higher discount rate will be applied.
4. If points are not awarded for any reason, they cannot be re-granted.
6. This program may end after declaring the end two weeks in advance. In that case, the point balance cannot be refunded in cash.
7. The terms of this program are subject to change without notice.
8. In the event of any dispute regarding this program, the court having jurisdiction over the location of our head office shall be the exclusive jurisdictional court.